Travel Related Services
Reservations and Information Communicators for car rental companies, airlines, ground transportation services and hotels/motels –
In the post 9/11 travel industry and current economic climate, the nation’s travel related companies, especially those with a large number of on-airport facilities, have become fiercely competitive and in search of cost-saving measures. They are implementing changes to consolidate operations and streamline operating costs, while simultaneously trying to improve the level of customer service and security they provide their customers. On average, it costs in excess of $30,000 a year for each employee present, at an airport counter facility. Additionally, many of the nation’s airport authorities are no longer permitting a manned presence by non-airlines companies such as car rental, hotel/motel and ground transportation companies.
In complying with these new procedural requirements and cost-cutting measures, manned counters have been and continue to be removed from airline terminals. As a result, the general sentiment of the traveling public is that of a reduced level of service and the elimination of personalized attention.
TTI’s line of Multi-Media ResPhone Communicators, directly address these issues by providing an immediate operational cost savings, while maintaining the person-to-person communications customers expect. Additionally, they provide value-added services to the consumer, providing an extra revenue stream for the company offering such services.