Market Trends:
With virtually all consumer retail institutions vying for more cost effective ways to advertise, market and sell their products, TTI’s multi-media communications products are engineered to directly address this need.
Instead of high-paid, poorly motivated and cross-trained in-house sales associates or, on the other hand, strictly automated computerized terminals, TTI’s telephone-based product line provides timely marketing and product information and, when appropriate, connects the customer to the company/institution’s representatives, taking advantage of their existing sales and/or customer service departments.
As opposed to implementing traditional Web-based, automated terminals, which place the onus on the consumer to carry out the sales process, the TTI multi-media Communicator allows the seller to drive the sales process.
Instead of turning away a qualified sales lead, the Communicator delivers that lead to a properly trained representative, utilizing its familiar telephone-like interface.
The advanced technology behind the TTI Communicator remains fully transparent to the end-user. Through the use of its integrated multi-media features, photo and video images can also be displayed and remotely controlled to assist in the sales process.