Traditional Courtesy Phones:
For years, conventional home/office auto-dialers have been placed within public facilities for providing telephone based customer service to the public. Such phones have been subject to wear and tear, vandalism and physical stresses that they were not designed to accommodate in a high-trafficked, public environment.
Many such phones have been broken or failed, without the company providing the service being aware of it. As a result, customers have found themselves confronted with an inoperable condition at the time of need.
It has often been agreed that it is worse to have a non-working courtesy phone, than no phone at all. As this is a direct reflection on the quality of service the company provides, it is essential that they utilize a phone that is almost always assured of its operational readiness.
TTI’s computer-controlled and monitored equipment, assures its customers of this. Additionally, the multi-media features provided by TTI’s products, e.g., voice announcer, LCD screen, card-reader, TDD keyboard, printer interface, etc., provide functionality completely unavailable in a conventional courtesy phone.